Terms of service
Terms of Service
Last updated: 02/07/2026
By placing an order with NinetyNine, you agree to the following terms. Please read them before purchasing.
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1. Our Products
All NinetyNine products are custom print-on-demand items, meaning each piece is produced specifically for you when you place your order. Because of this, slight variations between the digital preview and the final printed product are normal and do not constitute a defect.
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2. Placing an Order
By completing a purchase, you confirm that:
- The information you have provided (name, delivery address, contact details) is accurate and complete
- You have reviewed your size, design, and order details and are happy with your selection
- You understand and accept our Refund & Return Policy and Shipping Policy
- You are 18 years or older, or have the consent of a parent or guardian
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3. Payment
Full payment is required at the time of placing your order. All prices are listed in South African Rand (ZAR). NinetyNine reserves the right to update pricing at any time. Orders are confirmed only once payment has been received and processed.
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4. Content Standards
NinetyNine reserves the right to decline any order that includes content we consider inappropriate, offensive, or harmful. This includes but is not limited to:
- Hate speech, racism, or discriminatory content of any kind
- Sexually explicit or violent imagery
- Profanity or obscene language
- Content that promotes illegal activity or substance misuse
- Content that infringes on the rights or dignity of any person or group
If your order is declined for content reasons, we will contact you and give you the opportunity to submit an alternative design where possible.
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5. Intellectual Property
By submitting a design or artwork for printing, you confirm that:
- You own the rights to that design, or have received permission from the rights holder to use it
- Your design does not infringe on any copyright, trademark, or intellectual property rights belonging to a third party
NinetyNine accepts no liability for any infringement arising from customer-submitted designs. Any legal responsibility in such cases rests solely with the customer.
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6. Order Changes and Cancellations
Because production begins shortly after an order is placed, we are unable to guarantee changes or cancellations once an order has been confirmed. If you need to make a change, contact us at info@ninetynine.co.za as soon as possible and we will do our best to assist, but cannot guarantee it will be possible.
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7. Limitation of Liability
NinetyNine's liability in any situation is limited to the value of the order in question. We are not liable for indirect losses, including lost income, business opportunities, or reputational damage.
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8. Privacy
We collect and use your personal information only to process and fulfil your orders. We do not sell your data to third parties. Information may be shared with our courier partner solely for the purpose of delivering your order. By placing an order, you consent to this use of your information.
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9. Changes to These Terms
We reserve the right to update these Terms of Service at any time. The updated version will be posted on our website with a revised date at the top. Continued use of our services after changes are posted means you accept the updated terms.
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10. Contact
For any questions about these terms, please get in touch at info@ninetynine.co.za.